Returns Policy
Customer-centric service defines our 30-day hassle-free returns. Submit requests to support@ankink.com for standardized 24-hour evaluation and resolution. This channel also provides full-cycle technical support for product usage and order inquiries, ensuring prompt and effective responses to every concern.
Return Types
Non-defective Returns: Unopened products accepted within 2 years.
Defective Returns: Free replacements/refunds within 2 years.
Shipping & Refunds
Shipping Costs
Defective items: Prepaid label provided
Non-defective: Customer responsibility
Processing Time
With inspection: 2-4 business days post-receipt
Without return: 1 business day
Key Conditions
Non-defective returns must be in sellable condition
Replacements apply to defective items only
If you have any other questions, please feel free to contact support@ankink.com. Our professional team delivers solutions within 24 hours.