FAQ for Ankink Product
How to Store?
- Do not store in extreme temperatures or environments. Keep away from magnetic materials.
- Store in a dark place. Only open when you are ready to install, and avoid exposure to sunlight.
- Do not expose to fire. Keep out of the reach of children.
What is the shelf life of the ink cartridge?
The shelf life of your cartridge largely depends on storage conditions:
Unopened Products: Ink cartridges typically have a maximum shelf life of 2 years (refer to the "EXP" date on the packaging).
Once Opened: Environmental factors like exposure to humidity, temperature fluctuations, or direct sunlight may shorten usability. For instance, opened ink cartridges should generally be used within 6 months to avoid issues like ink drying or print quality decline.
What is the difference between a compatible and a remanufactured cartridge?
A compatible cartridge is a newly manufactured, third-party alternative designed to match the original manufacturer’s specifications. In contrast, a remanufactured cartridge is an empty original cartridge that has been professionally cleaned, refilled with high-quality ink, and rigorously tested to meet its original performance standards. You can use either with confidence.
What is the difference between Standard Capacity and High-Yield/XL Capacity ink cartridges?
There is no difference in print quality between Standard Capacity and High-Yield/XL Capacity ink cartridges. The XL version simply holds more ink, which will help you save both time and money in the long run.
Can ink cartridges be refilled with ink?
No. Ankink ink cartridges are non-refillable by design. To ensure optimal performance and avoid damage, we strongly advise against attempting refills.
What should i do if the ink cartridge leaks?
Leaks are rare but may occur due to rough handling during transit. If encountered, contact us immediately for prompt assistance. We will replace it immediately, free of charge — no return needed!
Should you have any inquiries or require further guidance, please feel free to reach out to us by calling our customer service hotline at +1 833 987 7334 or by sending an email to support@ankink.com for dedicated support.